Why Your Organization Should Sign the AAHSA Quality First Covenant

Quality First enhances our value as a field, distinguishes our organizations as not-for-profit aging services providers and demonstrates that AAHSA members are "setting the standard" for quality. Over the last five years, we've heard from a lot of members about the value of Quality First for their organizations. Some of what they've said is:

Quality First …

… Is flexible and can be implemented in ways that are suitable for our needs.

… Helps us keep up with constant change and achieve excellence in aging services.

… Provides strength in numbers by joining our community with thousands of others who have signed the Covenant.

… Demonstrates our commitment to quality to our residents, families, staff, board, policymakers.

… Helps us fulfill AAHSA's vision that not-for-profit organizations have a special role to provide healthy, affordable and ethical aging services.

… Augments strategic planning, risk management, and safety planning programs.

… Is not just a program; it is a message that we provide the highest quality care and services to the people we serve.

… Gives a name to our good work and provides a recognizable brand: Quality First.

… Provides a framework for us to use as we pursue quality.

… Reflects our organization's mission and values.

… Works in conjunction with accreditation.

… Provides a common focus among all departments.

… Fosters culture change.

… Encourages community involvement.

… Creates a common language for all stakeholders that makes "quality" easier to understand.

… Fosters trust and confidence in our organization because we are committed to Quality First.

To find out more information about AAHSA Quality First, visit the AAHSA Quality First Web site or contact Bruce Rosenthal, Vice President of AAHSA Quality First at (202) 508-9499 or by e-mail at brosenthal@aahsa.org.