HOLLERAN
Profile
Holleran provides stakeholder research, which helps to determine direction for improving performance management and implementing organizational change. After capturing "community" feedback, Holleran assists organizations to determine where the greatest opportunities exist and help to establish a plan of action. Most significantly, Holleran offers years of practical experience, education, and focus on quality management. Holleran will translate and report research findings in a way that significantly benefits those served and the provider.
Holleran and AAHSA have joined forces to offer these innovative research products specially designed to help aging services providers take concrete steps to implement Quality First.
Services for AAHSA Members
Resident/Family and Employee Satisfaction Research
- Highly customized
- National CCRC Satisfaction Database allows you to benchmark against the best organizations in aging services
- Average response rates of 75% or higher
- High validity and reliability
- Largest number of accredited, AAHSA Ziegler 100 organizations represented, including ACTS Retirement-Life Communities, American Baptist Homes of the West, Asbury Communities, Covenant Retirement Communities, Erickson Retirement Communities, Life Care Retirement Communities, and many others
- Holleran also offers a scalable product and national benchmarks for HUD/Affordable Housing providers at a discounted rate
Needs Assessments / Community Benefit Assessments
- Assesses the needs of the greater community
- Demonstrates a commitment to Social Accountability
- Assists in driving strategic planning efforts
Leadership Assessments
- Assesses leadership perceptions at the individual, community and corporate levels
- Evaluates key leadership dimensions such as decision-making, communication, staff development, ethics, inspirational behaviors and change management techniques.
- Determines if predominately transformational leadership styles are at work within the organization
- Uncovers effectiveness of corporate structure and provision of services to affiliate organizations
Contact Information
Website
For more information on Holleran, visit the website at
www.holleranconsult.com
Last Updated : 5/2/2008 9:55:11 AM